Consumer Enquiry

At HS MART, we value our customers and prioritize their queries and concerns. If you have any questions regarding our products, orders, services, or policies, our dedicated customer support team is here to assist you.

How to Reach Us?

We offer multiple ways for customers to get in touch with us:

• Phone: 0329-9546823
• Email: info@hsmart.com.pk
• Office Address: Sultan Plaza, Second Floor, Back Gate of Hafiz Town, Gujranwala
• Website: hsmart.com.pk

Types of Enquiries We Handle

1. Product Information: Need details about a specific product? Our team will provide you with all necessary specifications and availability updates.
2. Order Status: Track your order and get real-time updates on delivery.
3. Returns & Refunds: Understand our policies and initiate return/refund requests with ease.
4. Technical Support: Facing issues with our website or mobile app? We are here to help.
5. Bulk & Business Orders: For wholesale or corporate inquiries, get in touch for special pricing and offers.

Response Time

• Email Queries: Within 24-48 hours.
• Phone Support: Available during business hours for immediate assistance.

At HS MART, we are committed to providing excellent customer service. Reach out to us today for any assistance!